Promoting a sense of safety and reassurance
- Stay close to them, make them feel supported and cared for, and avoid leaving them alone for long periods.
- Speak to them calmly and kindly to ease anxiety and stress.
- Listen to them attentively and show appreciation for their feelings and experience.
Using reassuring and positive words
- Use calm words and a gentle tone of voice to promote comfort and reassurance.
- Explain what is happening in simple and clear language, without complexity.
- Avoid conveying the news in an exaggerated or alarming way.
- Give them enough time to ask questions and express their concerns.
Providing a safe and suitable environment
- Make sure the home or place of residence is safe and easy to move around in.
- Ensure obstacles that may hinder movement or cause trips and falls are removed.
- Place essential needs in locations that are easy to access.
Managing the flow of news and information
- Rely only on official sources for information, and avoid circulating unconfirmed information or rumors.
- Set specific times to follow the news to avoid continuous anxiety.
- Maintain a calm and reassuring atmosphere at home.
Strengthening family and community support
- Include older adults and People of Determination in family discussions and decisions.
- Provide ongoing psychological and social support.
- Cooperate and work together with all family members to ensure the necessary care is provided for older adults and People of Determination.
Considering the needs of People of Determination
- Ensure that the devices or assistive tools they rely on are available.
- Ensure chargers or batteries are available for medical or assistive devices.
- Provide the support they need when moving around or when assistance is required.
Seeking support and advice when needed
If family advice or support is needed, the Family Counseling Call Center can be contacted at:
80033322.
